2. Non-Member Attendance to Events
2.1 Non-members can only attend or exhibit at TWO of our Events (not including attending exhibitions and conferences as a free visitor). 2.1.1 Membership will be a requirement in order to attend or exhibit at any further Events. 2.1.2 If you book to attend or exhibit at more than two Events we reserve the right to reject or cancel any booking and refund any payment made. 2.1.3 The attendance at more than two of these Events is down to the discretion of the Chambers and reviewed on an individual basis.
2.2 We will be pleased to provide details of our membership packages on request or you can find details
HERE.
3. Changes to your Membership status
3.1 Any pre-booked Events that occur AFTER the termination of your membership (for any reason) will be converted to a standard booking and the additional costs must be paid.
4. Payment
4.1 All Events must be booked and paid online and a receipted invoice will be sent out by email for payments by credit/debit card. 4.1.1 If we have agreed alternative arrangements with you in advance of the Event, you must pay in full before Attendee/s attend. 4.1.2 The Chambers has the right to refuse entry to Events to any Attendee/s who has not made payment in full. 4.1.3 All Events are subject to VAT being added. 4.1.4 Online bookings will be processed through Worldpay and the transaction will be between you and the Chambers.
5. Your information
5.1 Details of Attendee/s to any Chambers Events are stored by the Chambers. 5.1.1 Your information will be used to administer your attendance at the Event, process any payments due where applicable and to send you details of similar Events and information offered by the Chambers. If you are booking the attendance of someone else, you are agreeing to these conditions on their behalf. 5.1.2 You have the right to have your information corrected, restricted in use and to object to our use of your data. However please note if you object to use of your data for your attendance at the Event we may not be able to accommodate you at the Event. 5.1.3 We process your information under our legitimate interests in supporting Essex businesses.
5.2 Other than as described in this section or provided for in our Privacy Policy, we do not share your data with any third parties and your information is stored in the United Kingdom. 5.2.1 You can find details of how long we keep personal data online as well as more information on how we handle your details in our
Privacy Policy
5.3 If you attend an external third party Event promoted by the Chambers, your basic details will be shared with the third party.
6. Virtual Events & Security
6.1 All Chambers virtual Events will be held via either Zoom or Teams. 6.1.1 You do not need to have a Zoom or Teams account in order to access our Events. 6.1.2 If you are experiencing any issues accessing the meeting then please contact the meeting administrator. 6.1.3 If you cannot join the meeting due to your internet connection, refunds are not available.
6.2 For security purposes you are not permitted to share the meeting link with anyone else. If a substitute person wishes to replace an existing Attendee please inform us and they will be sent their own confirmation email with the meeting link.
6.3 We have taken all necessary precautions to ensure that Events/meetings held via Zoom and Teams are safe and secure. We do not accept responsibility for any breaches that may occur.
6.4 External third party virtual Events run by other Members or third-party suppliers may use alternative software.
7. Confirmation
7.1 Once payment is received an email confirmation will be sent to the Attendee/s at their email address stated at the time of the booking. This will contain either
8. Cancellation by you
8.1 All cancellations must be made in writing to
events@essexchamabers.co.uk to be eligible for a refund as per our cancellation policies stated on each Event booking form. 8.2 Where a refund is available, any payment made using a credit or debit card through the Worldpay system will be refunded back onto the same card.
9. Cancellation by us
9.1 We reserve the right to cancel any Event at any time without liability. In the unlikely event of this happening Attendees would be offered an alternative date or a full refund.
10. Changing Delegate Details
10.1 There is no charge if a substitute person wishes to replace an existing Attendee/s. Please inform us as soon as possible before the start of the Event. 10.1.1 If a dietary or special request has been made this may not be able to be changed.
11. Literature
11.1 Attendees cannot distribute literature en-mass at any physical Event. Attendees seen doing so will have their literature removed by the organisers.
11.2 Attendees are not permitted to distribute literature in virtual Events using the chat function. Anyone doing so will be asked by the meeting administrator to stop. If an Attendee persists then they will be removed from the meeting.
12. Delegate List
12.1. Attendee lists will not be sent out prior to the Event. 12.1.1 However, one may be sent out an hour prior to virtual Events and then after the event with Attendees contact information in the absence of an Attendees ability to distribute business cards. 12.1.2 Please contact events@essexchamabers.co.uk if you wish to opt out of your information being shared this way.
13. Photography / Video / Recordings
13.1 Photos/videos may be taken at Events and used in social media activity & post Event publicity. Should you not want to be included in photos/videos, please make the photographer/videographer/event administrator aware on the day of the Event.
13.2 Please note Attendees do not have the ability to use the record function via Zoom to record our Events.
ESSEX CHAMBERS OF COMMERCE RESERVE THE RIGHT TO REFUSE ADMISSION TO ALL OR ANY PART OF ANY EVENT, EXHIBITION, CONFERENCE, TRAINING OR WORKSHOP.
Last updated 27.04.23
